• Archive for March, 2010

    A short introduction to the steps of the corporate identity audit

    Friday, March 26th, 2010

    Corporate design is an instrument for transformation and, at the same time, a guarantee of continuing corporate recognition (Van Cauwenberge, 2008). And that could be developed only if the proper corporate identity audit has been made.

    A corporate identity audit has been developed in 9 steps. These 9 steps are: + step 1: select the audit team; + step 2: asses key elements in the corporate identity; + step 3: determine who should be interviewed; + step 4: conduct audit interviews; + step 5: audit corporate identity factors; + step 6: summarize salient points; + step 7: determine the options for change; + step 8: present the audit results; + step 9: use the audit data to improve the corporate identity (Ollins and Selame, 2002).

    The scheme presentig the Corporate Identity Audit in 9 steps

    Sources:
    Ollins, Wally and Selame Elinor. 2002. The Corporate Identity Audit. Pearson Education. 130 p.
    Van Cauwenberge, Rennat. 2008. Corporate design instrument for change. In a transition, the corporate design should fit the new mental attitude in de Bruijne A.; P Brandt, Hans; de Boer, Sieds. (ed) 2008. Identity 2.0. Bis Publishers. 229 p.

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    What are the laws of corporate design in developing corporate identity? How to approach to corporate design?

    Saturday, March 20th, 2010

    There are some proposals from different authors. It seems that the proposals depend from the point of view  of the authors. If authors write from the perspective of corporate consultants, then they develop a rough process that uses the business language and it should appeal to the boards of the corporations.

    Such a business proposal of a process approach in developing corporate identity or other design fields to gain a competitive advantage usually include different steps: + articulating the firms competitive strategy; + design requirements and resources; + insuring communication among design and other functions; + the design brief; + measuring performance (Olson et al., 2000). It is somehow obvious that designers themselves need some different and more specific information.

    The specific and different information could be presented in complex models or could be put in simple laws of corporate design that are the constitution of the corporate identity. In the process of developing the corporate identity, corporate design needs to assure: + change, but sensible change; + understanding that design is order, and + repetition is power. First law means that corporate design provides the footing, a bridge between the past, present and the future. The second law is about considering the ties that have been forged in cultures and individual minds between images and experiences. And the third law means that corporate is to be integrally and systematically applied to all manifestation of a corporation, be that a sign or annual report. Be that a letterhead or a flag (Van Cauwenberge, 2008).

    It is obvious that what is needed is not cosmetic design but the essence of the corporation.

    Sources:
    Olson, Eric M. et al. 2000. Managing Design for Competitive Advantage: A Process Approach. Design Management Journal: 11/4, p. 10-17.
    Van Cauwenberge, Rennat. 2008. Corporate design instrument for change. In a transition, the corporate design should fit the new mental attitude in de Bruijne A.; P Brandt, Hans; de Boer, Sieds. (ed) 2008. Identity 2.0. Bis Publishers. 229 p.

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    About the book from Steve Krug: Don’t Make Me Think: A Common Sense Approach to Web Usability

    Friday, March 5th, 2010

    Don't Make Me Think: A Common Sense Approach to Web Usability (2nd Edition) Don’t Make Me Think: A Common Sense Approach to Web Usability by Steve Krug

    My rating: 5 of 5 stars
    I really don’t remember when was the last time I read a book in a day. The author himself suggest that this is a book for one longer flight. It’s true. I would absolutely agree.

    I had borrowed a copy of a book from a college at my work few years ago. I have to say second edition was worth buying. Everybody involved in creating web pages and other user interfaces should gain a lot by only reading this book.

    What have I learned? Web pages should be at least self-explanatory if not already self-evident. I agree still in 2010, that there are plenty of web users who still type a site entire URL in the Google search box (or as author claims in Yahoo’s). In designing web page one should think like designing great billboards. You should make it obvious what is clickable. There is no smart answer to the dilemma wide versus deep site hierarchies. And yes, web navigation better be good. Author is a fan of tabs. Interesting. Usually the interface problem is just a reflection of deeper and harder to solve dilemma. The mission of an organization online is not the same as its (corpo)brand mission offline. All Web use is basically idiosyncratic.

    One of the things I liked the most was the proposal of the Lost-our-lease testing. I surely hope that at my company we are going to try it out very soon. One funny thing I am going to remember is that FAQs are not QWWPWA (Questions we wish people would ask). It is interesting to know, in USA there is a Section 508 of the 1988 Amendments to the Rehabilitation Act, specifying accessibility standards for IT (and therefore web pages too).

    Other books/articles that author recommends and I have to put it on my to read list is from Gary Klein: Sources of Power: How People Make Decisions and from Mary Theofanos & Janice Redish: Guidelines for Accessible and Usable Web Sites: Observing Users Who Work with Screen Readers.

    Yes, actually I learned some other details too but this should be enough for you to decide whether to read this book.

    View all my reviews >>

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