• Archive for January, 2009

    Exploit the country identity

    Wednesday, January 21st, 2009

    Country identitiy is an important part of the nation’s culture and the main differential advantage of a country. Visual representation can help the country to better position in area of export, tourism, diplomacy, economy, …

    Visual identity of any country should be clear in its message as in its visual image. The most obvious visual shorthand for the country is its flag, it is the most useful and visual message. The flag is specific media on which systems of country’s visual identity is designed on. In Japan the big part of corporated identities are based on their flag. 40 percent of corporate identities have the shape of a circle or are similar to it and more than 60 percent of them use red colour in their signs. Every country wants to create a strongly positioned state identity that is globally recognized and that can compete with corporate brands as well as with country brands.

    Despite its size, very good example of brand name that sells is Switzerland. It is a country with tremendous global presence. To consumers, the Swiss flag is a seal of approval, a visual representation of luxury, quality, precision and trust. These associations were built over time by successful Swiss companies. Together they have shaped the way the world views Switzerland. There are opproximately 2000 active firms that use the concept of Switzerland or the words “Schweiz” (German), “Suisse” (French), “Svizzera” (Italian), “Switzerland” or “Swiss” in their brand or company name. Also the official typeface of the twentieth century, Helvetica, originally called Neue Haas Grotesk, was changed in 1960 to Helvetica which is derived from the Latin name for Switzerland, Helvetia. Many more of them play with the “Switzerland” brand by using the letters “Sw…” Swatch is an obvious example. Yet these are not the only methods used to tell potential buyers where a product comes from. Often, the product itself or the packaging in which it is presented exploit country’s identity symbols to create a link to the positive image of a country.

    Vitalp on their little product packaging of Herb Candy uses six elements, simbols that presents its country of origin.
    + product description: “Swiss Herb Candy”.
    + product name: “Vitalp” evokes the Alp mountain range that runs in part through Switzerland.
    + a visual of the Swiss flag.
    + a caption identifying the flag as Swiss.
    + a visual of the iconic Matterhorn mountain.
    + a duplicate product description at the bottom of the pack: “Swiss Herb Candy”

    Many of Switzerland brands often apply country’s identity symbols, the obvious Swiss flag on their products or use them in their advertisements. Brands like Swatch often feature the Swiss flag on their watches, all time favorite being the typically square model. After all, Swiss flag is one of only two square flags in the world!

    The exact hue of red in the Swiss flag is not defined by law, and various authorities have used different colors over time. Despite its strict country’s visual identity only in 2007, the corporate design guide of the federal authorities designated Pantone’s PMS 485 as the shade of red to be used in print.

    Source: SimplySwiss, The Symbolic Power of the Red Cross

    Ines Kristan, Designer at Vizuarna, strategic design consultancy

    Why corporate design should be viewed as a investment?

    Monday, January 19th, 2009

    It would be an honour if I would be the author of that answer but I’m not. Rennat Van Cauwenberge, General Manager/Managing Partner from Gramma in the article Corporate design instrument for change, wrote:
    “Above all, corporate design is an instrument for transformations and, at the same time, a guarantee of continuing corporate recognition. A design that is new, surprising and historically consistent, and that corresponds to the basic motives of the employees? Few advertising agencies can handle this paradox. Most of them see a given cultural context as oppressive. By fits and starts, they like to present changes and breaks in trends in a corporate design as ‘progress’. The client does not benefit from this in the least. The internal and external images of the organisation are even more confused than they were. But the biggest mistake is the break with the perception that has been carefully built up in the minds of hundreds of thousands, even millions of observers. This collective perception belongs to the intangible assets of a company. For this reason alone, corporate design should be given the attention that is give to every other area of investment.”

    Source: Hans P Brandt (ed): Identity 2.0

    Marko Savić, managing director at Vizuarna, strategic design consultancy. Design manager and corporate identity consultant.

    Design definitions

    Tuesday, January 13th, 2009

    Design = intentions + drawing

    “Design is an activity involving a wide spectrum of professions in which products, services, graphics, interiors, and architecture all take part.” (ICSID)

    Design and branding: design is a link in the chain of a brand, or a means of expressing brand values to its different publics.

    Design and corporate strategy: design is a tool for making a strategy visible.

    Source: Borja de Mozota, Brigitte: Design Management.

    Marko Savić, Managing Director at Vizuarna, strategic design consultancy, design manager and corporate identity consultant

    Strategy is essential for successful design

    Friday, January 9th, 2009

    Quite logical title of an article from business development assistant in a strategic design consultancy company. Nevertheless, this statement is often not perceived as self-evident. My contribution is based on an article of Dmitry Fadeyev; Strategic Design: 6 Steps For Building Successful Websites that simply and clearly explains the core of strategic design.

    The article begins with a statement that design is not art; it includes whole spectre of different skills, from copywriting to layout and art. These skills merge on a website, interface between a company and user. This interface is far from being solely aesthetic but it communicates functionality and facilitates access to its contents. Clear focus is essential for converging these elements and leading every aspect of design towards its goals. We have to think strategically! We do not want to create user interfaces that are pretty and are useful and accessible. We want to create interfaces that help to achieve goals of the organizations. Design trends are of course important as they bring necessary inspiration and techniques but the implementation of these techniques has to be intelligent and focused. For example, if we are creating a blog, the focus will be on usefulness and readability. On the other hand, a promotional website for web game will be based on experience and aesthetics.

    1. Establish your goals
    Before starting work, we necessary have to know what the goals of the client are. We have to know what he wants to achieve with the website and what the main purpose of the website is. Meeting with the client are necessary, especially in the case of his priorities not being clearly defined. Clear focus is simply essential if we want for design to have its focus. As I stated above, website is not a work of art but it has its (very important) function and design has to be focused on achieving that function.

    2. Identify your audience
    Who is the key audience plays a major role in establishing how a website should look and how should it function. Website of a computer game would look very differently form a website of a serious business magazine. In case of elder and technologically less advanced audience usability is crucial. Disney website is a good example. Its audience is children and the purpose of the website is to entertain and include the young audience. Consequently, website is characterized with attractive colorful design with many interactive elements.

    3. Determine your brand image
    It can happen, that designer follows the last trends and with that, he loses the focus of what kind of image he has to create. Shiny background and colourful buttons may be an excellent solution, but they may not communicate the image of your company in the best way. Design has to encompass the character and personality of the brand.

    4. Goal-driven design direction
    At this point, we have found the purpose of the website, established our goals, identified our audience, determined the image of the brand, but the question is, how to synchronize design with strategy. Author gives an example how to increase the number of subscribers to a Web service. There are many solutions, from pointed out registration buttons to shortened and streamlined registration process. There are many ways to achieve the goal but the strategy is the same: Create and focus entire design towards achieving goals.

    5. Measure results
    When the website is designed and published, it is time for measuring results. We cannot know if the results have been achieved if we do not measure the effect. We have to be careful not to listen to every customer’s wish but to look for patterns and deal with these common issues. Measuring results gives us feedback also about mistakes and helps with their improvement.

    6. Kaizen
    Sixth step of strategic design according to Dmity Fadeyev is Kaizen, Japanese philosophy that is based on continuous progress with small steps. We have to be aware that published website is not the final version; we can easily introduce gradual improvements for achieving better effectivity.

    The core of strategic design is therefore common sense. We are making something with a specific purpose so the design as well should fulfil that purpose. We avoid the threat of going astray that path by questioning every decision we make. With that, the process becomes a lot more focused. The result is a website that really works!

    Source: Dmitry Fadeyev; Strategic Design: 6 Steps For Building Successful Websites in Smashing magazine

    Lea Lipovšek, Business Development Assistant at Vizuarna, strategic design consultancy